Insurance/Payment
Insurance
We participate with the following insurance plans:
- Aetna
- Blue Cross Blue Shield
- Cigna
- Commonwealth Service Plan
- Fallon Select and Fallon Direct
- First Seniority Freedom
- Harvard Pilgrim Health Care
- Health Care Value Management
- Medicaid of Massachusetts PCC Plan
- Medicare
- Multi-Plan
- Network Health
- Private Health Care Systems
- Tufts
- United Healthcare
Senior Plans:
- Medicare
- Tufts Medicare Preferred
- Blue Cross Blue Shield
- Medicare HMO Blue
Please note we do NOT take United/AARP senior plan
Insurances accepted by this office are subject to change.
If your health insurance company is not listed above, please confirm with our office that your insurance is taken by us.
The SHINE program
Get help from the state health insurance assistance program
- http://www.mass.gov/elders/healthcare/shine/serving-the-health-information-needs-of-elders.html
- Guidance with enrolling in Medicare and Medicaid plans.
- Call AGE INFO (1-800-243-4636) to find your local SHINE office
Co-Pays
If your insurance plan requires a copay for your visit, please plan to pay that copay when you check in for your appointment. We accept cash, checks, Mastercard, Visa, and American Express*. If you are having a preventive care visit and your insurance plan has a $0 copay, please be advised that we will not collect a copay at the time of your visit; however if some aspects of your visit go outside of the scope your insurance plan considers preventative you may receive a bill for the copay as well as co-insurance after your visit.
Billing Issues
All billing questions should be directed to the number on the invoice you receive. If there are questions beyond what the billing department can answer, they will reach out to us to resolve. For MAPS invoices you should call 617-499-5488; for Mt. Auburn Hospital (lab related) call 617-499-5090; for Reservoir Medical call speroMD at 224-330-6300. If you receive a voice mail, leave your telephone number and a good time to call back. They will reach back out to you.
* We do not accept AmEx for Reservoir Medical; only MAPS visits.